Inspection outcome: Standards met
Last inspection: 29/05/2019
Pharmacy context
This is a community pharmacy located in the town centre. Most people who use the pharmacy are from the local area. The pharmacy dispenses mainly NHS prescriptions and sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment devices to help people take their medicines at the right time. An automated dispensing robot is used in this process. The pharmacy also assembles multi-compartment devices for six other pharmacies in the company.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks to make sure its services are safe. It takes some action to improve patient safety and members of the team record their mistakes so that they can learn from them . It asks its customers for their views and generally completes the records that it needs to by law. The team members have completed training to keep people's private information safe. And know how they can help to protect children and vulnerable adults.
Principle 2. Staff
Principle 3. Premises
The premises are reasonably clean and provide a safe and secure environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are generally well managed to help make sure people receive their medicines safely. It sources medicines safely and carries out some checks to ensure medicines are in good condition and suitable to supply. But it does not usually provide people receiving multi-compartment devices with packaging leaflets, so they may not always get all the information about their medicine that they might need.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |