Inspection outcome: Standards met
Last inspection: 21/09/2022
Pharmacy context
This community pharmacy is located close to a GP surgery in Cookham village. It mainly supplies NHS prescriptions, and it sells some over the counter medicines and healthcare products. The pharmacy offers home deliveries, and it supplies some medicines in compliance packs for people who have difficulty managing their medicines at home. It also provides some other NHS services such the New Medicine Service (NMS), the Community Pharmacy Consultation Service (CPCS), the Community Pharmacy Blood Pressure Check Service, as flu and covid vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It has policies and procedures in place to help make sure that its team members work safely, and it keeps the records it needs to by law. Pharmacy team members keep people’s private information safe, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to deliver its services safely. The team members work well together, and they have access to appropriate training. But the pharmacy does not have a structured approach to training which means its team members might delay developing the skills needed for their roles or have gaps in their knowledge.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare services. The pharmacy has a spacious consultation room where people can receive services, such as vaccinations, and have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides services that people can easily access. Its working practices promote safe and effective delivery of its services. The pharmacy gets its medicines from reputable suppliers, and it stores them appropriately. The pharmacy team members complete some checks and manage medicines to make sure they are fit for purpose and suitable to supply. But the team does not always manage waste and unwanted medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |