Inspection outcome: Standards met
Last inspection: 07/05/2019
Pharmacy context
This pharmacy is located on the main High Street in Rhymney. A local medical centre is nearby. It mainly dispenses NHS prescriptions and supplies medicines in weekly compliance aid packs for people to use in their own homes. The pharmacy sells a range of over-the-counter medicines as well as offering NHS services including a review of medicines following discharge from hospital (DMR) and general Medicine Use Reviews (MURs). The pharmacy provides a number of other NHS services including a ‘Choose Pharmacy’ local minor ailments scheme, emergency hormonal contraception and smoking cessation. Substance misuse treatment services and a needle exchange service are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. The pharmacy has written procedures in place for the work it does, and it keeps the records required by law. Pharmacy team members keep people’s private information safe and know how to raise concerns to protect vulnerable people. But they do not always record and review their mistakes. So, they may miss out on learning opportunities and chances to reduce risk in the future.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. It has an open culture and the pharmacy team members work well together. Team members are appropriately trained for their roles, and they complete some ongoing training. But this is not structured, and so they may not always be able to show how they keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy provides a professional environment for the delivery of healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people and they are generally well managed. It sources and stores medicines safely. And pharmacy team members carry out regular checks to ensure that medicines are suitable for supply. But they do not always carry out extra checks with some high-risk medicines. This may mean that people do not always receive the information they need to take their medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to deliver its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |