Inspection outcome: Standards met
Last inspection: 11/04/2024
Pharmacy context
This community pharmacy is under new ownership, and it is situated in the market town of Coleshill, Warwickshire. It sells a range of over-the-counter medicines and dispenses prescriptions. It provides the NHS hypertension case‐finding service, New Medicine Service (NMS), NHS Pharmacy First service, and a substance misuse service. It also supplies medicines in multi-compartment compliance packs to people who need assistance in taking their medicines safely. The pharmacy has recently begun offering a private weight-loss service under a patient group direction (PGD).
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy has safe and effective working practices. It identifies and manages the risks associated with its services well. And it keeps the records it needs to by law, to show that medicines are supplied safely and lawfully. Team members routinely record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s confidential information securely and its team members understand how they can help protect vulnerable people.
Principle 2. Staff
The pharmacy is staffed appropriately to manage its current workload safely. Its team members work well together and demonstrate a good rapport with the local community. They can raise concerns or make suggestions to help improve the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are spacious and they are suitable for providing healthcare services. They are secure against unauthorised access, and they are accessible to people with mobility challenges.
Principle 4. Services, including medicines management
Overall, the pharmacy supplies medicines safely and people with different needs can access its services. It gets its medicines from licensed wholesalers and its team members take the right action in response to safety alerts and medicine recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And its team members use the equipment and facilities in a way that protects people’s privacy and dignity.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |