Inspection outcome: Standards met
Last inspection: 02/03/2026
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Pharmacy context
The pharmacy is situated in a closed unit and is the centralised dispensing location (hub pharmacy) for the company's other branches (spoke pharmacies). The pharmacy has an NHS contract as part of which it also supplies medicines directly to patients using a third-party courier service. The main business is the assembly of multi-compartment compliance packs and original pack dispensing for other pharmacies within the same company. The pharmacy has a website, https://www.treatdiscreet.co.uk/ where people can access its pharmacist led prescribing service. It also sells a range of Pharmacy only (P) medicines via the website. The website offers prescription only medicines (POM) for a number of health conditions, including weight loss and asthma. This was a desktop reinspection following an inspection in August 2025 where the pharmacy did not meet Standards 1.1 and 1.2. This reinspection focused on those Standards which had previously not been met. Since the last inspection risk assessments have been reviewed and implemented for all services provided and the pharmacy has completed an audit.
Inspection summary findings
Principle 1. Governance
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |