Inspection outcome: Standards met
Last inspection: 11/06/2021
Pharmacy context
This is a traditional community pharmacy situated in a pedestrianised shopping parade of a suburban residential area. It serves the local population and it mainly supplies NHS prescription medicines. It orders prescriptions on behalf of people and it provides some of these medicines in weekly compliance packs to help make sure people take them safely. The pharmacy also offers home deliveries. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services well. The pharmacy team follows written instructions to help make sure it provides safe services. The team reviews its mistakes which helps it to learn from them. Pharmacy team members receive training on protecting people's information, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together, and they have the skills necessary for their roles. But they do not complete any ongoing training, so their knowledge may not always be fully up to date.
Principle 3. Premises
The pharmacy is generally clean and tidy, and it provides a suitable environment for the services it provides. It has facilities to help protect people's privacy.
Principle 4. Services, including medicines management
The pharmacy's working practices are suitably effective, which helps make sure people receive their medicines safely. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities that it needs for the services provided. The equipment is appropriately maintained, and the pharmacy's layout and design protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |