Inspection outcome: Standards met
Last inspection: 02/08/2023
Pharmacy context
This is a new pharmacy in a warehouse on an industrial estate in Pevensey, not far from Eastbourne. The pharmacy only dispenses NHS prescriptions that it receives electronically as people can’t visit the pharmacy in person. Then it delivers them to wherever they live in the UK.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date written instructions to help its team members carry out their work safely. They also know what to do when they make a mistake so they can learn and avoid having the same thing happening again. The pharmacy generally keeps satisfactory records of the things it needs to. It responds appropriately to comments made by people who use its services. And its team members understand their role in helping to safeguard vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload, and they work well together. They are appropriately qualified for the work they are doing, and they keep themselves up to date. The pharmacy also has suitable arrangements in place if they need extra help at any time.
Principle 3. Premises
The pharmacy’s premises, and its website, are suitable for the type of services it offers. They are spacious, clean and tidy, providing a suitable environment for its team members to work in.
Principle 4. Services, including medicines management
The pharmacy provides its services in a safe and effective manner. The pharmacy sources, stores and manages its medicines safely. And it makes sure that the medicines it supplies are fit for purpose. Its team members have a clear understanding of what to do when they supply people with high-risk medicines, and they know what extra information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities for the services it provides. And it uses them appropriately to help ensure it provides its services safely while protecting people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |