Inspection outcome: Standards met
Last inspection: 19/09/2019
Pharmacy context
The pharmacy is on a main road of the village and it has a Post Office within it. It dispenses NHS and private prescriptions and sells over-the-counter medicines. It provides advice on the management of minor illnesses and long-term conditions. And offers a private independent prescribing service for minor conditions. The pharmacy delivers medicines to people’s homes. And supplies medicines in multi-compartmental compliance packs, to help people remember to take their medicines. It offers a range of services including seasonal flu vaccinations, various travel vaccinations and other vaccinations such as chicken pox and polio.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures that the team follows. The team members have a clear understanding of their roles and tasks. And they work in a safe way to provide services to people using the pharmacy. The pharmacy provides people using the pharmacy with the opportunity to feedback on its services. It looks after people’s private information. And the team members know how to protect the safety of vulnerable people. They discuss mistakes they make during dispensing. But the detail they record is sometimes limited. So, they may be missing out on some learning opportunities to prevent similar mistakes from occurring. The pharmacy generally keeps all the records as required in compliance with standards and procedures.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe and effective services. The pharmacy team members are competent and have the skills and qualifications they need for their role. The pharmacy encourages and supports the pharmacy team to learn and develop. And it provides access to ongoing training. The pharmacy team members support each other in their day-to-day work. And they feel comfortable raising any concerns they have.
Principle 3. Premises
The pharmacy's premises are of a suitable size for the services it provides. And people can have private conversations with the team in a consultation room.
Principle 4. Services, including medicines management
The pharmacy actively promotes the services it provides to the local community to help people improve their health and wellbeing. It advises on services with good displays and information to assist people. The pharmacy provides its services using a range of safe working practices. It takes the right action if it receives any alerts that a medicine is no longer safe to use. The pharmacy team members take steps to provide more information for certain medications. This helps ensure that people understand how to take or use their medication, most effectively. The pharmacy team members dispense medicines into multi-compartmental compliance packs to help people remember to take them correctly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the pharmacy services it provides. There are provisions in place to maintain people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |