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Pharmacy inspections

Inspection reports and learning from inspections

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Clinica Private Healthcare (9011642)

Inspection outcome: Standards met

Last inspection: 15/02/2022

Pharmacy context

A privately run, high street pharmacy in a private medical clinic. The pharmacy had been open for approximately 5 months. It did not have an NHS contract. But dispensed private prescriptions. And it had a small selection of medicines for sale. It also gave advice. The inspection was conducted during the COVID-19 pandemic after restrictions in England had mostly lifted.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has adequate procedures to identify risk. It has written procedures to help ensure that its team members work safely. And it has appropriate insurance to cover its services. The pharmacy knows how to protect the safety of vulnerable people. The pharmacy protects people’s private information, and it keeps the records it needs to.

Principle 2. Staff

Standards met

The pharmacy has enough staff with the right skills to manage its workload. The pharmacist is supported in her work. And she is comfortable about providing feedback to the owner, so that she can improve the quality of the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy’s premises provide an appropriate environment for people to receive its services. They are tidy and organised. And they are suitably professional looking, clean and secure.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. And it makes them adequately accessible for people. The pharmacy gets its medicines and medical devices from appropriate sources. And it makes the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy stores its medicines properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean. The pharmacy uses its facilities and equipment to keep people's private information safe.

Pharmacy details

163-165 Uxbridge Road
London
W139AU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards