Inspection outcome: Standards met
Last inspection: 30/05/2023
Pharmacy context
The pharmacy is located
within a parade of shops in a busy market. People who use the pharmacy are
mainly from the local area. The pharmacy supplies medicines in
multi-compartment compliance packs to people who need help managing their
medicines. It also provides the Community Pharmacist Consultation Service, the
New Medicine Service and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy's working
practices are largely safe and effective. The pharmacy generally keeps the
records it needs to by law so that medicines are supplied safely and legally.
The pharmacy asks its customers for their views. Team members use the
procedures in place to protect vulnerable people. And the pharmacy consistently
records and reviews near misses which provides it with opportunities to learn
and make the pharmacy’s services safer.
Principle 2. Staff
The pharmacy has enough
team members for the services it provides. And they do the right training for
their roles. The pharmacy supports its team members with ongoing training to
help them keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy's premises
provide an appropriate environment from which to deliver its services. And its
premises are suitably clean and secure. People using the pharmacy can have
conversations with team members in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its
services safely and makes its services accessible for people. It gets its
medicines and medical devices from appropriate sources and generally stores
them properly. Team members make the necessary checks to ensure that the
pharmacy's medicines and medical devices are safe to use to protect people's
health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the
equipment and facilities it needs to provide its services safely. And it keeps
them clean. The team uses its facilities and equipment to keep people's private
information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |