Inspection outcome: Standards met
Last inspection: 21/04/2023
Pharmacy context
The pharmacy is in a village on the high street. It provides NHS and private prescription dispensing mainly to local residents. The pharmacy supplies some medicines in multi-compartment compliance packs for people who need extra help in taking their medicines. And it delivers the Community Pharmacist Consultation Service (CPCS) to help people who have a minor illness or need an urgent supply of a medicine. It provides a flu vaccination service and a travel vaccination service. The pharmacy provides a supervised consumption service for people treated by the drug and alcohol team. The premises has had a change of ownership in the last few years.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team work to professional standards and identify and manage risks effectively.
The team members are clear about their roles and responsibilities. They record mistakes
they make during the pharmacy processes. And they learn from these to avoid
problems being repeated. The pharmacy keeps its records up to date which show
that it is providing safe services. It manages and protects information well
and it tells people how their private information will be used. The team
members also understand how they can help to protect the welfare of vulnerable
people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. They are reviewed and changed as needed to improve the efficiency of the team. Formal training is not provided by the company, but the team members use pharmacy magazines and other literature to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises generally provide
a safe, secure and professional environment for people to receive healthcare.
But the appearance of some parts of the premises could be improved.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. They try to make sure that people have all the information they need so that they can use their medicines safely although there are times when this does not happen consistently.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |