Chinnor Pharmacy (1035914)

Inspection summary findings

Principle 1. Governance

The pharmacy largely has appropriate systems in place to identify and manage the risks associated with its services. Members of the pharmacy team deal with their mistakes responsibly. But they are not always recording all the details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future. And, the pharmacy doesn’t always maintain all its records fully. But team members understand their role in protecting the welfare of vulnerable people. And the pharmacy protects people’s private information appropriately.

Principle 2. Staff

The pharmacy has enough staff to manage its workload appropriately. The pharmacy provides its services using a team with different levels of experience. But they are no longer provided with many resources to complete ongoing training. This could affect how well their skills and knowledge are kept up to date.

Principle 3. Premises

The pharmacy's premises provide a suitable environment to delivery its services. The premises are secure. And the pharmacy has a separate space where private conversations and services can take place. This helps protect people’s privacy.

Principle 4. Services, including medicines management

Overall, the pharmacy provides its services appropriately and efficiently. It’s team members help ensure that people with different needs can easily access the pharmacy's services. The pharmacy sources its medicines from reputable suppliers and stores its medicines suitably. But the pharmacy does not always manage its medicines in the most effective way. The pharmacy has some checks in place to ensure that medicines are not supplied beyond their expiry date. And the pharmacy’s team members are not always identifying people who receive higher-risk medicines or making the relevant checks. This makes it difficult for them to show that people are provided with appropriate advice when these medicines are supplied. 

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And its equipment ensures people’s private information is secure.