Inspection outcome: Standards met
Last inspection: 07/11/2023
Pharmacy context
This community pharmacy is located in Lozells which is an area on the outskirts of Birmingham city centre. Lozells is an ethnically diverse area with a high population of people of Afro-Caribbean, Bangladeshi and Pakistani backgrounds. The pharmacy dispenses a low number of NHS prescriptions, and it provides some NHS funded services such as the New Medicine Service (NMS).
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages
the risks associated with its services to make sure people receive appropriate
care. There are written procedures to make sure its team members work safely.
The pharmacy team keeps people’s information safe, and they understand their
role in supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The pharmacy’s team members use their professional judgement to make sure medicines are appropriate for people.
Principle 3. Premises
The pharmacy generally provides a suitable environment for people to receive healthcare services. Some areas of the pharmacy are less well maintained which detracts from the professional image and the overall working environment.
Principle 4. Services, including medicines management
The pharmacy offers healthcare services which are easy for people to access. It manages its services and supplies medicines appropriately. The pharmacy obtains its medicines from licensed suppliers, and the team stores them securely and at the correct temperature, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. The team uses this equipment in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |