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Pharmacy inspections

Inspection reports and learning from inspections

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Chase Lodge Hospital Pharmacy (1092311)

Inspection outcome: Standards met

Last inspection: 21/01/2020

Pharmacy context

This is a pharmacy linked to a private hospital which provides GP services, consultant out-patient clinics and has on-site dentists. The pharmacy provides private prescription dispensing mainly to users of the hospital services. There is no NHS provision. The owners also have a wholesale supply department which has a separate ‘responsible person’.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacists work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date which show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The pharmacists also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. The regular pharmacists are able to pass on information to each other which ensures good communication about prescriptions and other matters in the pharmacy.

Principle 3. Premises

Standards met

The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy’s working practices are safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and routinely give advice to people about their medicines. There is a small risk that some prescriptions may be handed out after their expiry date.

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.

Pharmacy details

Chase Lodge Hospital
Chase Lodge
Page Street Mill Hill
LONDON
NW72ED
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards