Inspection outcome: Standards met
Last inspection: 14/11/2024
Pharmacy context
This is a community pharmacy in the town of Blackburn, Lancashire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. It also provides a ‘flu vaccination service. The pharmacy supplies some people with their medicines in multi-compartment compliance packs and delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has a set of written procedures to help the team undertake various tasks. And it keeps the records it needs to by law. Team members keep people’s confidential information secure, and the team is equipped to help safeguard the welfare of vulnerable adults and children. The pharmacy team make some changes to the way it works following mistakes to improve patient safety.
Principle 2. Staff
The pharmacy employs a suitable number of team members to safely manage its workload. It supports its team members to complete courses relevant to their roles. And it has processes in place to support them in giving feedback to improve service delivery.
Principle 3. Premises
The pharmacy premises are well maintained and are suitable for the services the pharmacy provides. The pharmacy is kept clean, hygienic, and secured from unauthorised access. It has facilities for people to have private conversations about their health with the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy’s services are suitably accessible for people, and the pharmacy provides them safely. It obtains it medicines from appropriate sources and its team undertakes suitable checks to ensure medicines are fit for purpose before supplying to people.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |