Inspection outcome: Standards met
Last inspection: 30/04/2021
Pharmacy context
This is a community pharmacy situated in a health centre in Ashington, Northumberland. The pharmacy opens 100 hours a week. The pharmacy sells a range of over-the-counter medicines. It dispenses NHS prescriptions, most of which it receives electronically. The pharmacy provides multi-compartment compliance packs to some people who need help managing their medicines. And it delivers medicines to people who can’t attend its premises in person.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks associated with the services it provides to people. It acts to help keep members of the public and team members safe during the Covid‐19 pandemic. It maintains the records it needs to by law and keeps people’s private information secure. Its team members record some details of mistakes they make while dispensing so they can learn from each other and prevent similar mistakes from happening again.
Principle 2. Staff
The pharmacy has enough team members to deliver safe and effective care. Members of the pharmacy team do the right training for their roles. They work well together and use their judgement to make decisions about what is right for the people they care for. They’re comfortable about giving feedback on how to improve the pharmacy’s services. They know how to raise a concern if they have one.
Principle 3. Premises
The pharmacy provides a suitable and secure environment for people to receive healthcare. And its premises are clean and tidy. The pharmacy has a room where people can have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy makes its services easily accessible to people and it manages them appropriately. It
sources and stores its medicines properly and completes regular checks to make sure they are in date.
The team members dispense medicines into multi‐compartment compliance packs for some people.
This helps them take their medicines correctly. And the service is generally well managed.
Principle 5. Equipment and facilities
The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure the equipment it uses is clean.
Pharmacy details
Lintonville Medical Group
Lintonville Terrace
ASHINGTON
NE639UT
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |