Inspection outcome: Standards met
Last inspection: 17/04/2023
Pharmacy context
This community pharmacy is currently undergoing a change of ownership. It is situated in a parade of shops in a suburb of Birmingham. It sells a range of over-the-counter medicines and dispenses prescriptions. It offers a prescription delivery service, New Medicine Service (NMS) checks, substance misuse treatment, seasonal flu vaccinations, emergency hormonal contraception, the Community Pharmacist Consultation Service, and the Hypertension Case finding service. It also supplies medicines in multi-compartment compliance packs to some people in the community who need assistance in managing their medicines at home.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy has safe and effective working practices. It has written procedures to help deliver its services safely. And it keeps the records it needs to to show that medicines are supplied safely and legally to people. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s confidential information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its current workload adequately. Members of the pharmacy team are supported by their pharmacy manager, and they have the appropriate skills and qualifications for their roles and responsibilities.
Principle 3. Premises
The pharmacy’s premises are safe, secure, and suitable for the services it offers. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy manages its services well to ensure people get appropriate care and the support they need to use their medicines safely. People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources, and it generally stores them appropriately. Team members take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |