Inspection outcome: Standards met
Last inspection: 17/11/2022
Pharmacy context
The pharmacy is on a busy road in a mixed commercial and residential area in Wembley, Middlesex. It dispenses NHS and private prescriptions, sells over-the-counter medicines and provides health advice. The pharmacy dispenses medicines in multi-compartment compliance aids for people who have difficulty managing their medicines. Services include prescription delivery, supervised consumption, community pharmacist consultation service (CPCS), new medicines service (NMS) and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It reviews the risks involved in providing its services. Members of the pharmacy team follow suitable written standard operating procedures (SOPs) to help make sure they work safely. They can easily show who completed each step of the process for the services the pharmacy provides. The pharmacy team members keep the records they need to up to date. They safeguard people’s private information and they are trained in how to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough suitably trained team members to deliver its services safely. Team members work well together and manage and share the workload. They undertake ongoing learning relevant to their roles and their knowledge is up to date. They are able to provide feedback to improve services.
Principle 3. Premises
The pharmacy’s premises are bright, clean and suitable for the provision of healthcare. The pharmacy is secured when it is closed to protect people’s private information and keep the pharmacy’s medicines safe.
Principle 4. Services, including medicines management
The pharmacy team makes sure services are easily accessible to people with different needs. The pharmacy’s working practices are safe and effective and it obtains its medicines from reputable sources. The pharmacy’s team members make sure they store medicines securely at the right temperature. They highlight prescriptions with high-risk medicines and ensure that people have all the information they need to use their medicines safely. They know what to do if any medicines or devices need to be returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |