Inspection outcome: Standards met
Last inspection: 30/06/2022
Pharmacy context
The pharmacy is adjacent to a medical centre in a residential area in Luton. The pharmacy dispenses NHS and private prescriptions, sells medicines over the counter and provides health advice. It supplies medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Its services include prescription delivery, stop smoking, new medicines service, health checks, weight management, community pharmacist consultation service (CPCS), seasonal flu vaccination and supervised consumption.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are mostly safe and effective. It has satisfactory written instructions for the pharmacy’s team members to follow so they work safely. Members of the pharmacy team understand their roles and responsibilities. And they generally keep the records they need to up to date so they can show the pharmacy is supplying its services safely. They protect people’s private information, and they are trained in how to protect the welfare of vulnerable people. The pharmacy asks people for their views so it can improve its services.
Principle 2. Staff
The pharmacy’s team members work effectively together and deliver its services safely. They manage the workload and are supported with ongoing training appropriate to their roles. Team members are able to provide feedback about the pharmacy and its services.
Principle 3. Premises
The pharmacy’s premises are clean, bright and generally suitable for the provision of healthcare services. Its public facing areas are tidy. The pharmacy prevents people accessing its premises when it is closed so that it keeps its medicines safe and protects people's information.
Principle 4. Services, including medicines management
The pharmacy displays service information and its opening times so people with different needs can easily access its services. Its working practices are generally safe and effective. The pharmacy obtains its stock from reputable suppliers and stores it appropriately so the medicines it supplies are fit for purpose. The pharmacy team members respond to alerts and product recalls and keep records of any medicines or devices returned to the suppliers. They make sure people have the information they need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
Pharmacy details
Churchfield Medical Centre
322 Crawley Green Road
LUTON
LU29SB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |