Inspection outcome: Standards met
Last inspection: 14/11/2024
Pharmacy context
This is a community
pharmacy in the town of Calderbank in Airdrie, Scotland. Its main activity is
dispensing NHS prescriptions. It provides NHS services including NHS Pharmacy
First and NHS Pharmacy First Plus. And it has private services including
prescribing for weight loss. The pharmacy provides multi-compartment compliance
packs to people to help them take their medicines correctly. And it has a
delivery service, taking medicines to people in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help team members to manage
risk and provide services safely. Team members mostly complete the records
required by law. They keep people’s private information safe. And they know how
to respond to concerns for the welfare of vulnerable people accessing the
pharmacy’s services. Team members complete some adhoc records about mistakes
made during the dispensing process and they take some action to help reduce the risk
of a similar mistake happening. But they do not regularly analyse these records
which may mean they miss opportunities to learn from them.
Principle 2. Staff
The pharmacy has enough
suitably skilled and competent team members to deliver the services safely and
manage the workload. Team members in training receive appropriate support to complete their
training. And team members give suitable advice and assistance to support
people with their healthcare needs.
Principle 3. Premises
The pharmacy premises are
secure and suitable for the services it provides. It has appropriate facilities
for people requiring privacy when accessing services. The premises are
generally tidy but there are some areas of clutter which may present a trip
hazard to team members.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members complete checks on medicines to ensure they remain fit
for supply. They generally provide people with the necessary information to
take their medicines safely. And they respond appropriately to alerts about the
safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members use the equipment in a
way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |