Inspection outcome: Standards met
Last inspection: 30/07/2019
Pharmacy context
This is a pharmacy which offers its services to people through its website. People cannot visit this pharmacy in person. It has an NHS distance selling contract and is situated on a small business park in the Bordesley Green area of Birmingham. The pharmacy specialises in dispensing weekly multi-compartment compliance packs to care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. The team follows written instructions to make sure it works safely. It protects people’s private information and keeps the records it needs to by law. People can give feedback and make a complaint about the services.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The team members plan absences so they always have enough cover to provide the services. They work well together in a supportive environment and can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. The pharmacy team supports care homes by dispensing medicines into multi-compartment compliance packs and it has well managed system in place. The pharmacy gets its medicines from licensed suppliers, and the team members make sure that it stores medicines securely and at the correct temperature, so that they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to provide the services it offers.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |