Care Meds UK (9010098)

Inspection summary findings

Principle 1. Governance

The pharmacy generally identifies and manages the risks associated with its services. It mostly completes the records it needs to by law and it suitably protects people’s private information. The pharmacy provides its team members with training and guidance to help them respond to safeguarding concerns. They act appropriately when mistakes happen. But they don’t complete full records to help prevent future mistakes and improve the safety of services.

Principle 2. Staff

The pharmacy has a team with a range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They share ideas on how to improve the delivery of services through regular meetings. And they actively engage in providing feedback on any changes that may affect their ways of working. The team members benefit from identifying areas of their own practice they wish to develop, and the pharmacy helps them to achieve this.

Principle 3. Premises

The premises are appropriate for the services the pharmacy provides. And they are suitably clean, hygienic, and secure.

Principle 4. Services, including medicines management

The pharmacy manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. It keeps detailed records to help monitor the services it provides and to enable the team to deal with queries effectively. The pharmacy gets its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and appropriate to supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.