Inspection outcome: Standards met
Last inspection: 15/07/2019
Pharmacy context
An independent pharmacy located on a busy parade of shops in Edgeware, London, serving a diverse community. It is a family run business and has been owned by the regular pharmacist for about 11 years. The pharmacy dispenses prescriptions and provides Medicines Use Reviews (MURs), the New Medicine Service (NMS), multi-compartment compliance aids for patients in their own homes, supervised consumption, flu jabs and travel vaccinations.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. Team members record and review their mistakes to help reduce the risk of them happening again. The pharmacy keeps all the records that it needs to by law, but team members do not regularly check the stock levels of some of its medicines. This means that mistakes could occur and may not be identified easily. The team could do more to keep people’s information safe, but team members know how to help protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. Team members have easy access to training materials to ensure that they have the skills they need. Pharmacy team members feel able to make their own decisions and frequently use their professional judgement to help people.
Principle 3. Premises
The pharmacy is clean, tidy, well maintained and secure when closed. The pharmacy has a private consultation room which is used regularly. But it is not completely soundproof so some privae conversations could be overheard.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people with different needs. Staff members provide the pharmacy services safely and can identify patients on high-risk medicines. The pharmacy sources and stores medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure that it works properly.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |