Inspection outcome: Standards met
Last inspection: 28/09/2022
Pharmacy context
This pharmacy is located within a parade of shops and is in the same building as a GP surgery, dental surgery, and chiropodist. The pharmacy serves people of all age ranges and receives most of its prescriptions electronically. It provides a delivery service. It also supplies medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. It keeps the records it needs to by law, so it can show that supplies are made safely and legally. People who use the pharmacy can provide feedback and the pharmacy team have received training to help protect the welfare of vulnerable people. When a dispensing mistake occurs, team members generally react appropriately.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. They feel comfortable about raising concerns. But they may not always have opportunities to complete ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are secure, and generally maintained to a level of hygiene appropriate for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy has some systems for making sure that its services are organised. It orders its medicines from reputable sources and largely manages them properly. The pharmacy does not
routinely identify prescriptions for people taking higher-risk medicines and
staff are not always clear which medicines these are. So, this could mean that
people taking these medicines do not have all the information they need to take
them safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |