Inspection outcome: Standards met
Last inspection: 08/09/2020
Pharmacy context
This is a village pharmacy. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. The inspection visit was carried out during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. But its team members do not record all of their mistakes. And they do not always review everything that goes wrong. So they may miss some opportunities to learn. The pharmacy keeps the records it needs to by law. It asks people to give their views about the services it provides. And it keeps people’s private information safe. The pharmacy’s team members understand how to recognise and report concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy usually has enough staff to manage its workload safely. But it does not always have enough cover when staff members are absent. This means the pharmacy team might not be able to provide services as effectively as usual. Staff are properly trained for the jobs they do. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is clean, tidy and secure. It has enough space to allow safe working and its layout protects people’s privacy.
Principle 4. Services, including medicines management
The pharmacy's services are easy for people to access. If it can’t provide a service, it directs people to somewhere that can help. The pharmacy’s working practices are generally safe and effective. But it doesn’t always keep prescription forms with dispensed medicines. This means that the pharmacy’s team members may not always have all the information they need when they hand out the medicines. And they do not always know when higher-risk medicines are being handed out. So they might not always check that medicines are still suitable, or give people advice about taking them. The pharmacy stores medicines appropriately and carries out some checks to help make sure that they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. It uses these in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |