Inspection outcome: Standards met
Last inspection: 14/04/2021
Pharmacy context
The pharmacy is located on a busy main road and co-sited with two
GP practices. As well as dispensing NHS prescriptions the pharmacy supplies
medicines in multi-compartment compliance packs to some people. It also
provides the New Medicine Service (NMS), HIV testing, Chlamydia testing and
treatment and Emergency Hormonal Contraception (EHC). The inspection was
undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately
manages the risks associated with its services. People who use the pharmacy can
provide feedback and raise concerns. And the pharmacy team knows how to help
protect the welfare of vulnerable people. Team members generally respond
appropriately when mistakes happen during the dispensing process. But they
don’t consistently record or review near misses. So, this may mean that they
are missing out on opportunities to learn and make the pharmacy’s services
safer.
Principle 2. Staff
The pharmacy has enough team members for the services provided, and they generally do the right training for their roles. They work effectively together and are supportive of one another. The pharmacy supports its team members with ongoing training. This helps them keep their knowledge and skills up to date.
Principle 3. Premises
The premises are secure and are suitable for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It obtains its medicines from reputable sources, and manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |