Inspection outcome: Standards met
Last inspection: 13/08/2020
Pharmacy context
The pharmacy is located amongst a parade of other shops in a residential area of Wolverhampton. It dispenses prescriptions and sells a range of over‐the‐counter medicines. The pharmacy provides some medicines in multi‐compartment compliance aid packs, to help make sure that people take them at the correct time. It offers several other services including the New Medicine Service (NMS), a substance misuse treatment service and flu vaccinations during the relevant season. The inspection was completed during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks adequately. It keeps people’s private information safe and it maintains the records it needs to by law. The pharmacy team members know how to protect the wellbeing of vulnerable patients. They discuss and record their mistakes to help them improve. But the records do not always contain enough information, which may mean that the team could miss some opportunities to learn.
Principle 2. Staff
Principle 3. Premises
The pharmacy provides a suitable environment for the provision of healthcare. It has a consultation room to enable it to provide members of the public with an area for private and confidential discussions.
Principle 4. Services, including medicines management
The pharmacy generally manages and provides its services safely. The pharmacy sources medicines from reputable suppliers. Its team members complete some checks to show that medicines are fit for supply, but they don't always record these. So, the pharmacy may not always be able to clearly demonstrate that it stores all of its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. The pharmacy team members store and maintain equipment appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |