Burradon Pharmacy (1092304)

Inspection summary findings

Principle 1. Governance

The pharmacy’s written procedures help manage risk and guide team members to work safely and effectively. Team members record errors made during the dispensing process and they make changes to help prevent a recurrence of a similar error. They mostly keep the records required by law and they keep people’s private information secure. They know how to respond to concerns for the welfare of vulnerable people accessing the pharmacy’s services. 

Principle 2. Staff

The pharmacy has suitably skilled and qualified team members to help manage the workload. Team members complete ongoing training to help develop their skills and knowledge. And they ask appropriate questions when helping people with their healthcare needs.

Principle 3. Premises

The pharmacy premises are clean, secure and suitable for the services provided. It has appropriate facilities for people requiring privacy when accessing the pharmacy’s services. 

Principle 4. Services, including medicines management

The pharmacy manages the delivery of its services safely and effectively. Team members complete checks on medicines to ensure they remain fit for supply. And they provide people with the necessary information to help them take their medicines safely. Team members respond appropriately when they receive alerts about the safety of medicines.  

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.