Inspection outcome: Standards met
Last inspection: 15/07/2024
Pharmacy context
This independent community is located on a high street alongside a range of other retail outlets. Its main activity is dispensing NHS prescriptions. It also offers a range of other NHS services including the Pharmacy First service, the hypertension case‐finding service, seasonal flu vaccinations and the New Medicine Service. It delivers medicines to some people, and it supplies medicines in multi‐compartment compliance packs to people who need this help to take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages risks so that people receive safe services. It largely keeps the records it needs to, and it protects people’s personal information. Its team members know what they can and can’t do in the absence of a pharmacist. And they protect people’s information well. The pharmacy uses mistakes as opportunities to learn and improve.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. And its team members have either completed or are enrolled on accredited training for the roles they undertake. Team members can discuss concerns or other issues they may be having, in an open way. But there is no structured ongoing training for team members which may make it harder to meet ongoing learning needs.
Principle 3. Premises
The pharmacy’s premises are suitable for the services the pharmacy provides. And people can have a conversation with a member of the pharmacy team in private.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and it tries to make its services accessible to people with differing needs. It gets its medicines from appropriate sources, and it manages them reasonably well so they are safe to supply to people. It takes care when supplying higher‐risk medicines for the first time so people get the advice they need to take their medicines safely. But it doesn’t always make similar checks when making further supplies. So, it may be missing opportunities to provide ongoing support and information to people.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services effectively. It checks that its equipment is working correctly.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |