Inspection outcome: Standards met
Last inspection: 31/07/2019
Pharmacy context
An independent pharmacy located on a parade of shops in a housing development in Aylesbury. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also provides Medicines Use Reviews (MURs), New Medicines Service (NMS), flu jabs and multi-compartment compliance packs (MDS trays or packs) for patients in their own homes and in care homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages most risks well. It keeps the records it needs to by law. And the pharmacy’s team members understand how to protect vulnerable people and people’s personal information. However, it does not record all its near misses or errors, so it may be missing opportunities to prevent similar mistakes happening in the future.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. Team members have access to training materials to ensure that they have the skills they need. Pharmacy team members make decisions and use their professional judgement to help people. They work well together and feel able to discuss ways of improving their services.
Principle 3. Premises
The pharmacy's premises are generally suitable for the provision of its services and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and it makes them accessible to people with different needs. The team identifies and records relevant safety checks when people receive higher-risk medicines and the team members source, store and generally manage medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to provide its services safely. These are clean and fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |