Inspection outcome: Standards met
Last inspection: 21/11/2024
Pharmacy context
This is a community pharmacy in Perth. It dispenses NHS prescriptions including supplying medicines in multi‐compartment compliance packs. The pharmacy dispenses private prescriptions and pharmacy team members advise on minor ailments and medicines use. They provide over‐the‐counter medicines and prescription-only medicines via patient group directions (PGDs).
Inspection summary findings
Principle 1. Governance
The pharmacy has relevant written procedures for the services it provides, and team members read and follow them. Team members discuss mistakes that happen when dispensing. And they keep records to identify patterns in the mistakes to make safety improvements and reduce the risk of errors. The pharmacy keeps accurate records as required by law, and it keeps people's confidential information safe and secure. Team members understand their roles in protecting vulnerable people.
Principle 2. Staff
The pharmacy reviews its staffing levels to ensure it has the right number of suitably skilled pharmacy team members working when it needs them. It regularly reviews pharmacy team members performance so they can improve and develop in their roles. And it encourages team members to provide feedback and suggest improvements to improve working practices.
Principle 3. Premises
The pharmacy premises are secure, clean, and hygienic. The pharmacy has good facilities for people to have private conversations with pharmacy team members.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. And it provides its services safely. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team regularly checks medicines are in good condition and suitable to supply. And they identify and remove medicines from use that are no longer fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people's private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |