Inspection outcome: Standards met
Last inspection: 19/11/2019
Pharmacy context
The pharmacy is in a parade
of shops towards the end of the main shopping street. It provides NHS and
private prescription dispensing mainly to local people. The team also dispenses
medicines in multi-compartment compliance packs for some people. There is a
visiting beautician and chiropodist who use a room in the pharmacy on one day each week.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team generally work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. The pharmacy manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date. There is good communication between the pharmacists, and this helps to make services safe and effective for people.
Principle 3. Premises
The premises are clean and generally provide a safe, secure and professional environment for people to receive healthcare. Areas where the public are able to access could be better defined. All marked fire exits should be kept accessible.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people. The pharmacy doesn’t always provide patient information leaflets when it supplies medicines in multicompartment compliance packs. So, some people may not have all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |