Bromham Pharmacy (1105565)

Inspection summary findings

Principle 1. Governance

The pharmacy’s team members have written procedures to refer to so they can work safely. The pharmacy protects people’s information, and it largely keeps the records it needs to. The pharmacy has a process to record mistakes that happen during the dispensing process so the team can learn from these. But these events aren’t always recorded so the pharmacy may be missing opportunities to improve its ways of working.

Principle 2. Staff

The pharmacy has enough staff to manage its workload. Its team members are suitably trained or are doing the right training for the roles they undertake. And they can raise any queries or concerns in an open way.

Principle 3. Premises

The pharmacy’s premises are clean and are generally suitably maintained to help ensure its services are provided safely. The limited space in the dispensary requires ongoing care to ensure clutter or poor organisation doesn’t increase risks during the dispensing process.

Principle 4. Services, including medicines management

The pharmacy has improved the way it manages its medicines, and it carries out its dispensing activities in a more organised environment. It stores its medicines tidily and it has better systems in place to identify and remove out-of-date medicines from stock. It makes sure its medicines are stored at the right temperature, so they are safe to use.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely and effectively and its equipment is stored appropriately. It keeps electronic patient information safely, to protect people’s privacy.