Inspection outcome: Standards met
Last inspection: 18/07/2019
Pharmacy context
This is a community pharmacy located in the village of Broadway in Worcestershire. The pharmacy dispenses NHS and private prescriptions. It provides some services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS). And, it provides medicines inside multi-compartment compliance aids for some people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from them. They understand how they can protect the welfare of vulnerable people. And, they protect people's privacy well. The pharmacy maintains most of its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are competent and understand their roles and responsibilities. They keep their skills and knowledge up to date by completing regular training. And, they can make suggestions to improve the safety of the pharmacy’s services and the way information is communicated.
Principle 3. Premises
The pharmacy's premises are clean and provide a professional environment for the delivery of its services.
Principle 4. Services, including medicines management
The pharmacy team is helpful and tries to ensure people with different needs can easily access the pharmacy’s services. The pharmacy sources and stores its medicines appropriately. In general, it provides its services safely and effectively. But, team members don't always highlight prescriptions that require extra advice or record information. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |