Inspection outcome: Standards met
Last inspection: 25/04/2023
Pharmacy context
This pharmacy is situated in a parade of shops in a residential area. It mainly dispenses NHS prescriptions. And supplies some medicines in multi-compartment compliance packs to people who need help managing their medicines. The pharmacy also provides seasonal flu vaccinations and the NHS hypertension service.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. People who use the pharmacy can give feedback on its services. The pharmacy largely keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. Team members respond appropriately when mistakes happen during the dispensing process.
Principle 2. Staff
The pharmacy provides its services using a team with a range of skills and experience. Team members work effectively together and are supportive of one another. Team members are given some ongoing training to keep their knowledge and skills up to date. The pharmacy staffing levels mean that on occasions the team members struggle with the workload. But they are generally able to catch up with their dispensing when the full team is present.
Principle 3. Premises
The pharmacy's premises are aged but are generally clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy delivers its services in a safe and effective way. The pharmacy obtains its medicines from reputable sources, and generally manages them appropriately so they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can easily access the pharmacy's services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it has adequate arrangements to keep its equipment fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |