Brights Dispensing Chemists

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy has safe working practices. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. Team members generally understand how to protect the welfare of vulnerable people. And the pharmacy maintains most of its records appropriately in accordance with the law. But it does not always formally review its internal mistakes or record enough information in its private prescription records. This makes it harder for them to spot patterns to help prevent the same mistakes happening again. And they may not have enough information available if problems or queries arise in the future.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably trained for the tasks they undertake. They understand their responsibilities. And keep their skills and knowledge up to date by completing regular training.

Principle 3. Premises

The pharmacy's premises are clean and secure. The pharmacy provides an appropriate environment to deliver healthcare services.

Principle 4. Services, including medicines management

The pharmacy largely provides its services safely. The pharmacy’s team members ensure that their services are accessible to people with different needs. The pharmacy obtains its medicines from reputable sources, it stores and generally manages them appropriately. Team members identify prescriptions that require extra advice. But they don't always record enough information to show that they have considered the risks when some medicines are supplied inside compliance aids. This makes it difficult for them to show that they provide appropriate advice when these medicines are supplied.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment and facilities it needs to provide services safely. Its equipment is kept clean and helps protects people’s privacy.