Inspection outcome: Standards met
Last inspection: 04/10/2019
Pharmacy context
This is a community pharmacy in the village of Bricket Wood, near St Albans in Hertfordshire. The pharmacy dispenses NHS and private prescriptions. It sells a range of over-the-counter (OTC) medicines, offers advice and a few services such as Medicines Use Reviews (MURs), the New Medicine Service (NMS), seasonal flu vaccinations, blood pressure testing as well as home deliveries. The pharmacy also provides multi-compartment compliance aids to people if they find it difficult to take their medicines on time. And, it provides medicines to one residential care home.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy operates in a safe manner. It manages risks appropriately. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand the need to protect the welfare of vulnerable people. And, the pharmacy generally maintains its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. They are provided with resources and encouraged to complete regular, ongoing training. This helps to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises provide an appropriate environment to deliver its services. The pharmacy is clean and kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services in a safe and effective manner. Its services are easily accessible. The pharmacist owners are proactive in seeking helpful outcomes for people. And, the team takes extra care for people prescribed higher-risk medicines. This helps ensure that people can take their medicines safely. The pharmacy sources, stores and manages its medicines well.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy keeps its equipment clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |