Bosworth Pharmacy (1037806)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages the risks associated with the provision of its services. It learns from its mistakes. The pharmacy keeps the records required to make sure that medicines are supplied safely and legally. It asks customers for their views and manages people’s personal information adequately. The pharmacy team knows how to protect vulnerable people.

Principle 2. Staff

The pharmacy team members manage the workload within the pharmacy well. They work together in a supportive environment. Team members have access to training, so they can continue to learn and develop their skills. But the training is not structured so there may be gaps in their knowledge.

Principle 3. Premises

The pharmacy keeps its premises safe, secure and appropriately maintained. It now has a consultation room to protect people’s confidentiality. The premises are secure from unauthorised access when open and closed.

Principle 4. Services, including medicines management

The pharmacy provides its services safely. Its team members are helpful and supportive to the people who use the pharmacy. Some people who receive higher-risk medicines may not be getting all the information they need to take their medicine safely. The pharmacy gets its medicines and medical devices from reputable sources. It generally stores them safely. And it takes the right actions if any medicines or devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It largely maintains its equipment and facilities adequately.