Inspection outcome: Standards met
Last inspection: 15/01/2020
Pharmacy context
This is a branch of a small group of pharmacies. It is situated on a busy main road, next door to a surgery. As well as dispensing NHS prescriptions, the pharmacy offers blood pressure checks and supplies medicines in multi-compartment compliance packs. It provides Medicines Use Reviews (MURs) and New Medicine Service (NMS) checks.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. The pharmacy protects people’s personal information adequately. And it asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. The team members generally respond appropriately when mistakes happen during the dispensing process. But they don’t always review these mistakes. So, they might be missing opportunities to learn and make the services safer.
Principle 2. Staff
The pharmacy has enough team members for its services, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members get time set aside for ongoing structured training. This helps them keep their knowledge and skills up to date
Principle 3. Premises
The pharmacy provides healthcare in a suitable space. The premises generally help protect people’s personal information.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It obtains its medicines from reputable sources. And it largely manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. But team members sometimes leave medicines in unsealed multi-compartment compliance packs over an extended period of time. This could increase the chances of mistakes being made. And it could affect the quality of the medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
15 Broadway Market
Fencepiece Road
Barkingside
ILFORD
IG62JW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |