Inspection outcome: Standards met
Last inspection: 08/02/2022
Pharmacy context
This is an outpatient pharmacy in a large General Hospital based in Bournemouth. The hospital is part of a multi-site Trust covering Christchurch and Poole. The pharmacy provides services to people receiving outpatient treatment at the hospital and to external units where they have Service Level Agreements (SLAs). The main hospital activity is regulated and inspected by the Care Quality Commission (CQC).
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are safe and effective, and it has made adjustments to those working practices to help protect people from the coronavirus. Team members keep people's information safe, and they help to protect vulnerable people. The pharmacy also keeps the records it needs to by law, and it records its mistakes. Any mistakes are formally reviewed regularly to learn from them and to prevent them from happening again.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. It makes sure its team members are appropriately trained for the jobs they do. They complete regular additional training to help them keep their knowledge up to date and they are able to raise concerns.
Principle 3. Premises
The pharmacy's premises are clean, tidy, and suitable for the provision of its services. The pharmacy has made suitable adjustments to its premises to help protect people from COVID-19. The premises are well maintained, and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. It is able to help people manage their medicines safely by ensuring that they receive medicines exactly when they need them. Team members identify people supplied with high-risk medicines so that they can be given any extra information they may need to take their medicines safely. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works and is accurate.
Pharmacy details
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH77DW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |