Inspection outcome: Standards met
Last inspection: 30/09/2022
Pharmacy context
This is a large dispensing hub pharmacy. Its sole activity is dispensing medicines for the company's community pharmacies across Great Britain. People do not visit this pharmacy, as their medicines are sent to their chosen Boots Pharmacy for supply. The pharmacy is located on a purpose-built mezzanine above a large pharmaceutical wholesaler on an industrial estate, near Preston. The medicines they dispense are distributed to the branch pharmacies using the wholesaler's logistical network. The pharmacy's usual turnaround time from receipt of a request to patient collection is next working day plus one.
Inspection summary findings
Principle 1. Governance
The pharmacy has robust governance arrangements in place to help ensure risks are identified and managed. It keeps the records it needs to by law, and it has effective controls to protect confidential information. The pharmacy uses technology to monitor the dispensing process at every stage. And it uses this information to continuously improve its safety and effectiveness.
Principle 2. Staff
The pharmacy continuously adjusts its workload and staffing levels throughout the day. This means increases in workload can be effectively managed without members of the team being under additional pressure. Each member of the team regularly completes training modules to keep their knowledge up to date. And they receive regular feedback to help them improve and develop.
Principle 3. Premises
The pharmacy is clean and tidy and well maintained. It is located in a purpose-built area which is suitable for the services provided.
Principle 4. Services, including medicines management
The pharmacy uses automated dispensing systems to provide its services effectively and efficiently. And there are in-built safeguards to help ensure accuracy and minimise the risk of errors. The pharmacy gets its medicines from recognised sources and carries out regular checks to ensure they remain safe to use.
Principle 5. Equipment and facilities
The pharmacy uses automated dispensing systems to effectively dispense high volumes of prescriptions. It has a robust maintenance programme to keep the automated systems in good condition. And there are contingency arrangements in case of mechanical failure.
Pharmacy details
Dispensing Support Pharmacy
c/o AHDL Preston SC
Dodd Way Walton Summit
PRESTON
PR58AW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |