Inspection outcome: Standards met
Last inspection: 29/07/2024
Pharmacy context
This pharmacy is situated in a retail park on the outskirts of Slough. People who use the pharmacy are mostly from the local area. The pharmacy sells medicines, dispenses NHS prescriptions, and provides other NHS services such as Pharmacy First, blood pressure testing, the New Medicine Service, and seasonal flu vaccinations. The pharmacy dispenses a large number of private prescriptions for the Boots online doctor service so people can collect them from the store. And it offers other private services including travel vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages risks to make sure its services are safe, and it keeps its records up to date. Pharmacy team members are clear about their responsibilities. They discuss and record their mistakes so that they can learn from them, and the pharmacy takes action to improve its ways of working. The pharmacy keeps people’s private information safe, and team members understand how to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload and the services that it provides. Team members receive appropriate training for their roles, and the pharmacy supports them to keep their knowledge up to date. Team members work well together, and they are confident raising concerns and contributing ideas to support the safe running of the pharmacy.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of healthcare services. It has a consultation room, so that people can receive services and speak to the pharmacy team in private when needed.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are easy for people to access. It manages its services and supplies medicines safely, so people receive appropriate care. The pharmacy obtains its medicines from licensed suppliers, and the team generally stores and manages medicines appropriately, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And its team members use the equipment and facilities in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |