Inspection outcome: Standards met
Last inspection: 25/05/2023
Pharmacy context
The pharmacy is located within a shopping centre in the town of Dunfermline. Its main services include dispensing NHS prescriptions and selling over-the-counter medicines. It supplies some people with their medicines in multi-compartment compliance packs. And it dispenses serial prescriptions as part of the Medicines: Care and Review service.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies the risks associated with the services it provides to people. It mostly keeps the records it needs to be law. And it keeps people’s confidential information secure. Team members know how to help protect the welfare of vulnerable people. They record and learn from the mistakes that they make when dispensing. And they review these mistakes to identify any trends and patterns to reduce the risks of further mistakes.
Principle 2. Staff
The pharmacy has enough skilled team members to manage its workload. They work well together and communicate effectively. Team members have the correct training for their role, and they complete ongoing training to help keep their knowledge and skills up to date. Team members feel confident to suggest ideas to improve the pharmacy processes. And they understand how to raise a professional concern if required.
Principle 3. Premises
The pharmacy is suitable for the services it provides, and it is maintained to a high standard. It has a private consultation room and other suitable facilities where people can have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible for people. It manages its services well and provides them safely. The team reviews its services to ensure it can manage the workload. The pharmacy receives its medicines from reputable sources. And it stores them appropriately. The team carries out regular checks to ensure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has suitable equipment to provide its services. And it uses equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |