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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1103969)

Inspection outcome: Standards met

Last inspection: 27/01/2025

Pharmacy context

This is a community pharmacy in a large shopping centre in Southend-on-sea town centre. It provides NHS services such as the New Medicine Service and the Pharmacy First service. And it provides a seasonal flu vaccination service and contraception using patient group directions. And it delivers medicines to some people’s homes.

This was an inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. 

Inspection summary findings

Principle 1. Governance

Standards met


Principle 2. Staff

Standards met


Principle 3. Premises

Standards met


Principle 4. Services, including medicines management

Standards met


Principle 5. Equipment and facilities

Standards met


Pharmacy details

Unit G48
Victoria Shopping Centre
Churchill West
SOUTHEND-ON-SEA
SS25SA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards