Inspection outcome: Standards met
Last inspection: 19/03/2024
Pharmacy context
This is a community pharmacy within the town of Forres in Moray. Its main activity is dispensing NHS prescriptions. And it supplies medicines in multi-compartment compliance packs for some people who need help remembering to take their medicines at the right times. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable systems to identify and manage the risks associated with its services. Team members record any mistakes they make and review them to identify the cause. And they make the necessary changes to stop mistakes from happening again. Team members suitably protect people's private information and they keep the records needed by law.
Principle 2. Staff
The pharmacy has enough team members to manage it's workload and they have the appropriate training for the jobs they do. They complete ongoing training to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services it provides. They are clean, secure, and well maintained. And the pharmacy has a suitable, sound-proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which it makes accessible to people. And it manages its services well to help people look after their health. The pharmacy sources, stores and manages medicines safely. This ensures the medicines it supplies are fit for purpose. And the pharmacy team provides appropriate advice to people about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. Its team members use the equipment and facilities in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |