Inspection outcome: Standards met
Last inspection: 12/04/2023
Pharmacy context
The pharmacy is located within a health centre in a largely residential area. It provides a range of services, including, the New Medicine Service, stop smoking, weight loss, blood pressure (BP) checks, health MOT (BMI, BP, height and weight) and flu vaccinations. It also provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy receives most of its prescriptions electronically.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It regularly seeks feedback from people who use the pharmacy. And one the whole, it keeps its records up to date and accurate. Team members understand their role in protecting vulnerable people. And the pharmacy records and regularly reviews any mistakes that happen during the dispensing process. It uses this information and shares it with other pharmacies in the group to help make its services safer and reduce any future risk. The pharmacy protects people’s personal information well.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. And they get time set aside in work to complete it. They can raise any concerns or make suggestions and have regular meetings. This means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the pharmacy’s targets.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. People with a range of needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. The pharmacy highlights prescriptions for higher-risk medicines and team members speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Aylesham Health Centre
Queens Road
Aylesham
CANTERBURY
CT33BB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |