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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1092489)

Inspection outcome: Standards met

Last inspection: 11/06/2024

Pharmacy context

This busy community pharmacy is located within a medical centre. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. And it provides a seasonal flu vaccination service and some other NHS funded services including the Pharmacy First Service. It supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy effectively manages risks to make sure its services are safe. It accurately completes all the records that it needs to by law and it encourages its customers to give feedback. Pharmacy team members work to professional standards, and they are clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they act to help stop the same sort of mistakes from happening again. Team members have a clear understanding of how to protect vulnerable people and they follow written procedures to make sure they keep people’s private information safe.


Principle 2. Staff

Standards met

The pharmacy’s team members are well trained, and they work effectively together in a busy environment. The pharmacy encourages team members to keep their skills up to date and supports their development. Team members have opportunities to discuss issues together. They are comfortable providing feedback to their manager and they receive feedback about their own performance.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment for people to receive healthcare services. It has a consultation room so people can receive services and have confidential conversations with members of the pharmacy team in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of healthcare services which are suitably well managed and easy for people to access. The pharmacy sources, stores, and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.

Pharmacy details

Harworth Primary Care Centre
115 Scrooby Road
Bircotes
DONCASTER
DN118JT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards