Inspection outcome: Standards met
Last inspection: 04/06/2024
Pharmacy context
This community pharmacy is located in a large retail park in the town of Bolton. The pharmacy dispenses NHS prescriptions, private prescriptions and sells medicines over the counter. It also supplies medicines in multi-compartment compliance packs to some people to help them manage their medication. And it provides a range of services including the New Medicines service, Pharmacy First and a substance misuse service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy
manages risks well. The pharmacy team follow written procedures to ensure the
services they provide are safe. And it keeps the records it needs to by law.
Team members record their mistakes and regularly review them to try and stop the
same error happening again. The pharmacy keeps people’s personal information
safe. And team members understand their role in safeguarding vulnerable
individuals.
Principle 2. Staff
The pharmacy team work well
together to manage the workload and services effectively. Team members are
suitably trained for their roles and receive ongoing support to keep their
knowledge and skills up to date. And they feel comfortable to make suggestions
or raise any concerns they have.
Principle 3. Premises
The pharmacy is bright, clean and provides an appropriate environment for the provision of healthcare services. The premises is kept secure from unauthorised access to protect people’s personal information. It has a consultation room for people to have a private conversation.
Principle 4. Services, including medicines management
The pharmacy is easily accessible to people with different needs. And it manages and provides its medicines and services safely. It obtains its medicines from licensed wholesalers and stores them appropriately. Team members highlight high risk medicines to ensure people receive the correct advice. And the team action drug recalls and safety alerts so people only receive medicines and devices that are suitable for use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides. Team members maintain equipment to ensure it is safe to use. And they ensure people's privacy is maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |