Inspection outcome: Standards met
Last inspection: 17/07/2019
Pharmacy context
This is a community pharmacy located in a shopping centre in Romford and is open until midnight. As well as dispensing NHS prescriptions the pharmacy supplies medication in multi-compartment compliance packs for people who need help taking their medicines. It also provides flu vaccinations and supplies medicines for malaria prophylaxis as part of the Boots online medicines service.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. The pharmacy asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. Team members know how to safeguard vulnerable people. They proactively record and learn from any mistakes. This helps them make the pharmacy’s services safer.
Principle 2. Staff
The pharmacy team manages the workload within the pharmacy and team members work well together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver the pharmacy’s services safely and effectively. They can make suggestions to improve the services that people receive.
Principle 3. Premises
The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.
Principle 4. Services, including medicines management
Pharmacy services are largely delivered in a safe and effective manner. The pharmacy obtains its medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts about medicines or medical devices to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |