This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Boots (1085016)

Inspection outcome: Standards met

Last inspection: 29/01/2024

Pharmacy context

This community pharmacy is on a retail park on the outskirts of Cambridge. It is open from 9am to 8pm, Monday to Saturday and 10am to 4pm on Sundays. Its main activity is dispensing NHS prescriptions, some of which it delivers to people’s homes. It provides seasonal flu vaccinations and pneumococcal vaccinations. And the pharmacy offers the NHS hypertension case-finding service and Community Pharmacist Consultation Service. It also participates in the ‘Our future health’ research programme.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy’s team members follow written procedures to provide services safely. They record their mistakes and review them regularly, so they can learn and reduce risks. And they understand what they can and cannot do when there is no pharmacist present. The pharmacy keeps the records it needs to be law. It generally protects people’s private information well. And its team members know what to do to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy team gets the support it needs to improve its services and provide safe services to people. The pharmacy has enough team members who have the right skills and training to provide the pharmacy’s services safely. They are well‐supported in ongoing learning and development, and they have some set‐aside time at work to training. The team uses mistakes as opportunities to learn and improve.

Principle 3. Premises

Standards met

The pharmacy’s premises are suitable for the services the pharmacy provides. The pharmacy team makes sure the premises are kept clean and well‐organised to help make its services safer. And the pharmacy is kept secure.

Principle 4. Services, including medicines management

Standards met

The pharmacy has adjusted the services it offers to make sure it can provide them safely and effectively. And it plans the introduction of new services appropriately. The pharmacy gets its stock from reputable sources and stores it safely. It has good systems in place to make sure the medicines it supplies are fit for purpose. The pharmacy team members know the extra care they need to take when supplying valproate-containing medicines.

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the equipment it needs to provide its services safely. It keeps its equipment clean. And it has processes to make sure its equipment is safe and effective to use.

Pharmacy details

Unit 3 Cambridge Retail Park
Newmarket Road

Find nearby pharmacies

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards